From China to the World — Suoai Makes It Possible.
Have a questions? Just call +86 13537083254
Wishlist
Facebook Twitter Youtube Linkedin Instagram Et-tik-tok

Privacy Policy

OVERVIEW

This Privacy Policy explains how Dongguan Suoai Electronics Co., Ltd (“Soai”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit/debit card details (processed securely by third-party payment providers; we do not store your full payment details).

  • Device Information: IP address, browser type, and operating system.

  • Order Information: Products purchased, order value, and purchase history.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders

  • Communicate with you regarding orders or inquiries

  • Improve our website and customer service

  • Send promotional communications (only if you have opted in)

  • Detect and prevent fraudulent or unauthorized transactions

3. Sharing Your Information

We may share your personal information with:

  • Shipping carriers for delivery purposes

  • Service providers who assist in payment processing, marketing, or analytics

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your personal information

  • Request deletion of your personal information (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.” Your continued use of our website after such changes constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: kelly@szsoai.com
Address: No.3 Huayu Street, Changlong Village, Huangjiang Town, Dongguan City, Guangdong, China

Home
Shop
0 Wishlist
More
More

Subscribe To Our Newsletter

Feel free to send us a message anytime – we’ll get back to you shortly.

Information

  • Email: kelly@szsoai.com
  • Phone：Kalvin18682095630/Kelly13537083254
  • Address：No.3 Huayu Street, Changlong Village, Huangjiang Town, Dongguan City,Guandong,China

QUICK LINKS

PRODUCT

TERM AND POLICY

Dongguan,Guandong,China

Email:kelly@szsoai.com

Phone:+86 13537083254

© 2025 Dongguan Suoai Electronics Co., Ltd. All rights reserved.